Refund Policy
Thank you for shopping with us at Le Aurai.
We appreciate your trust in our brand and your choice to shop with us.
We aim to ensure your satisfaction with every purchase. If for any reason you are not completely happy with your order, we offer the option for returns and exchanges under the following conditions:
- Returns must be requested within 14 days of receiving your order.
- The product must be in its original condition, unworn, unwashed, and with all tags attached.
- Exchanges are subject to product availability. If your preferred item is unavailable, you may choose a store credit or a refund.
- Refunds will be processed within 7 business days of receiving the returned item.
We are committed to providing high-quality products and exceptional customer service. Thank you for your understanding and support!